Principal Consultant

Role Overview

We are looking for a senior professional 1015 years experience to lead largescale transformation programs drive demand generation and manage strategic client account within the Retail CPG domain The role blends delivery leadership customer stakeholder management

This role is based in Singapore and requires candidates who are currently located in Singapore with valid work authorization Singapore PR or Singapore Citizenship enabling seamless engagement with regional clients and stakeholders

Key Responsibilities

1 Program Project Management

Lead endtoend delivery of complex transformation programs across Retail CPG

Manage multiple concurrent programs ensuring adherence to timelines cost and quality

Establish strong governance frameworks RAID KPIs executive reporting

Ensure profitable and sustainable delivery

Drive budgeting forecasting and financial governance

2 Demand Generation Management

Drive proactive demand generation through strategic client engagement

Identify and convert new opportunities aligned with business and digital transformation goals

Partner with sales and solution teams to build a strong pipeline

3 Account Management

Own and grow key strategic customer contacts

Ensure high customer satisfaction and manage escalations

Drive revenue growth through crosssell and upsell initiatives supporting sales

4 Business Analysis Consulting

Lead requirements gathering solution design and business case creation

Provide domaindriven insights across retail operations supply chain and CX

Bridge business needs with technology solutions

7 Stakeholder Management

Engage senior stakeholders CXO Business Heads as a trusted advisor

Align crossfunctional teams across business technology and analytics

Ensure clear and transparent communication

Also willing to roll up the sleeves and communicate with multiple layers of client organization to gain mindset

8 Leadership Accountability

Demonstrate strong ownership and accountability for delivery and business outcomes

Lead and mentor teams to drive high performance

Deliver executivelevel communication and reporting

Required Skills Competencies

Communication Strong executive presence and articulation

Stakeholder Management Ability to influence and manage senior stakeholders

Program Project Management Expertise in handling complex multitrack programs

Demand Generation Proven experience in pipeline creation and conversion

Business Analysis Strong analytical and problemsolving skills

Accountability Resultsdriven ownership and growth mindset

Domain Expertise

Retail CPG domain experience including

o POS merchandising and supply chain operations

o Inventory optimization and omnichannel initiatives

o Customer experience and loyalty programs

Qualifications Eligibility

1015 years of relevant experience in consulting IT services analyticsdriven roles

Experience working in global multimarket delivery environments

Readiness to travel occasionally

Mandatory Singapore PR or Singapore Citizenship

Preferred Attributes

Experience in digital transformation and analyticsled initiatives

Exposure to SAP Salesforce POS and data and analytics platforms

Strong consultative and commercial mindset

Success Metrics KPIs

Program delivery ontime onbudget quality

Demand generation and conversion performance

Growth and customer satisfaction