Specialist - Industrial IoT

Key Responsibilities

• Provide application support and administration for Alarm Management Systems, including PCN Alarm Management solutions.
• Configure, maintain, and troubleshoot applications, databases, network connections, firewall configurations, reporting tools, and dashboards.
• Support integration between IT and Operational Technology (OT) environments.
• Manage SQL database connectivity, application configurations, and system performance monitoring.
• Collaborate with engineering, operations, and project teams to ensure reliable application performance.
• Support and enhance solutions related to SCADA, MES, Operations, Asset Reliability, and Process Engineering.
• Drive cloud-enabled initiatives leveraging Microsoft Azure, Mobility, IoT, and Big Data technologies.
• Lead and participate in digital transformation and modernization projects.
• Ensure successful project delivery through planning, execution, testing, and deployment activities.
• Develop operational documentation, support procedures, and system configuration standards.
• Coordinate with cross-functional stakeholders to resolve complex technical issues and improve system reliability.
• Support continuous improvement efforts across IT/OT ecosystems.

Required Skills & Qualifications

Technical Skills

• Strong experience supporting Alarm Management Systems.
• Experience with PCN Alarm Management solutions preferred.
• Knowledge of PAS PSI systems is highly desirable.
• Experience with:
  • Application configuration and administration
  • SQL Databases and database connectivity
  • Network connectivity and firewall configuration
  • Reporting and dashboard setup/configuration
• Strong understanding of IT/OT Integration concepts and architectures.
• Experience with:
  • SCADA Systems
  • Manufacturing Execution Systems (MES)
  • Operations Technology environments
  • Asset Reliability solutions
  • Process Engineering applications
• Familiarity with Microsoft Azure, Cloud Computing, Mobility, IoT, and Big Data platforms.
• Experience delivering end-to-end technology projects and transformation initiatives.

Professional Skills

• Excellent organizational and communication skills.
• Strong team management and stakeholder management capabilities.
• Ability to perform effectively in high-pressure environments.
• Strong analytical and problem-solving skills.
• Flexible attitude with a continuous learning mindset.
• Demonstrated ability to work collaboratively in cross-functional teams.

Preferred Qualifications

• Experience in industrial manufacturing, process industries, energy, oil & gas, chemicals, or similar operational environments.
• Exposure to digital transformation, Industry 4.0, and smart manufacturing initiatives.
• Knowledge of alarm rationalization, alarm performance monitoring, and operational excellence frameworks.

Experience Required

• 8+ years of experience in IT/OT systems, industrial applications support, or related technical roles.
• Proven experience in project execution, delivery, and transformation programs.
• Demonstrated experience working with enterprise and operational technology platforms in industrial environments.

Location: Mexico

Work model: Remote

Hiring Model: FTE