Key Responsibilities

• Apply Site Reliability Engineering (SRE) and DevOps best practices to improve system availability, reliability, performance, and scalability.
• Design, build, maintain, and enhance CI/CD pipelines, with a strong emphasis on automation and operational efficiency.
• Implement and manage metrics collection, monitoring, dashboards, and alerting across applications and infrastructure.
• Perform hands-on system troubleshooting, root cause analysis, and problem resolution across infrastructure and application layers.
• Build, operate, and maintain Prometheus and Grafana clusters used to monitor Kubernetes environments.
• Develop advanced Prometheus queries and Grafana dashboards to provide visibility into application and infrastructure health.
• Implement and support observability standards using OpenTelemetry, including distributed tracing.
• Develop and maintain operational automation, utilities, and scripts using Python, Shell scripting, and Groovy.
• Monitor and support Kubernetes and cloud-native environments.
• Work with Google Cloud Platform (GCP) services and cloud accounts as part of ongoing SRE operations.
• Partner with engineering, application, DevOps, and platform teams to improve deployment processes, observability, system reliability, and operational efficiency.

Required Skills & Qualifications

• Hands-on professional experience in Site Reliability Engineering (SRE), DevOps, or a closely related engineering role.
• Strong knowledge of SRE principles and DevOps practices.
• Strong hands-on experience with CI/CD pipelines, automation, and deployment strategies.
• Experience with Google Cloud Platform (GCP) services and account management.
• Strong experience with Kubernetes and cloud-native operations.
• Hands-on experience deploying, managing, and supporting Prometheus and Grafana for Kubernetes monitoring.
• Strong knowledge of PromQL/Prometheus querying, Grafana dashboards, metrics, and alerting.
• Experience implementing comprehensive monitoring and observability practices.
• Experience with OpenTelemetry and distributed tracing.
• Strong system troubleshooting and root cause analysis (RCA) capabilities across infrastructure and applications.
• Strong scripting and automation experience with:
  • Python
  • Shell scripting
  • Groovy
• Strong understanding of distributed systems, monitoring, performance, reliability, and operational automation.
• An automation-first mindset with a strong hands-on engineering approach.

Key Technical Skills

Must Have:

• Site Reliability Engineering (SRE)
• DevOps
• Google Cloud Platform (GCP)
• Kubernetes
• Prometheus
• PromQL
• Grafana
• OpenTelemetry
• CI/CD
• Python
• Shell scripting
• Groovy
• Monitoring & Alerting
• Observability
• Distributed Tracing
• Root Cause Analysis
• Automation

Location: Mexico

Hiring Model: FTE

Work Model: Remote

Client: The Home Depot